Your best people are spending hours on work that should not exist. In four weeks, we identify your highest-impact manual processes, automate them properly in Microsoft Power Automate, and leave your team with the governance and capability to keep building independently.
Automation Sprint — Power Automate
The work that is quietly draining your organisation
Every organisation has a version of the same problem. The HR manager who spends two hours every Monday morning copying data between systems that should talk to each other. The finance team that builds the same report by hand each month because nobody ever automated it. The IT helpdesk processing approval requests through email because no workflow was ever configured. The operations team manually updating a tracker that three systems could populate automatically.
None of these tasks require judgement or expertise. All of them are stealing time from people whose skills should be applied to work that actually matters. And the frustration of doing work that feels beneath your capability is one of the most reliable drivers of employee disengagement.
Microsoft Power Automate can eliminate most of these processes — and for the majority of internal business automations, it can do so entirely within the Microsoft 365 licences your organisation is already paying for. The question is not whether to automate. It is knowing which processes to start with, and building them to a standard that lasts.
How the four-week sprint works
Why automation now makes Copilot more valuable later
Copilot amplifies how your team works — but it amplifies the baseline. If your team is still spending significant time on manual, repetitive processes, Copilot will not change that. Those processes are upstream of the AI. Power Automate eliminates them first, so when Copilot arrives your team is already operating at a higher level — and the AI is being applied to genuinely strategic work rather than to work that should not still exist.
This sequencing matters. Automate the manual processes first. Then deploy AI into an organisation that is already working more efficiently and is genuinely ready for it.
For most organisations, the automations with the highest internal impact can be built entirely within the Microsoft 365 licences they are already paying for.
FREQUENTLY ASKED QUESTIONS
We already have people who use Power Automate internally. Why do we need external help?
Internal Power Automate users are valuable and our goal is to make them significantly more capable, not to replace them. The difference is between individuals using Power Automate to solve immediate problems and building a governed, documented, sustainable automation programme that the whole organisation can rely on. Most internal users build flows without the cross-organisational visibility, governance framework, or documentation standards that make those flows maintainable when the person who built them moves on.
Will we need additional Microsoft licences for Power Automate?
For most internal business process automations — approvals, notifications, data routing between Microsoft 365 services — the answer is no. Standard connectors that interact with SharePoint, Teams, Outlook, and OneDrive are included in existing Microsoft 365 plans at no additional cost. Premium licences are only needed when connecting to non-Microsoft systems like Salesforce or SAP, running high-volume unattended desktop automation, or using Dataverse as a data store. We identify the licence requirement for every automation candidate during discovery — before any build work begins — so there are no mid-sprint surprises.
How do you decide which processes to automate in the sprint?
We score every automation candidate on three dimensions during the discovery workshop: business impact (how much time and cost does this process consume), implementation complexity (how difficult is it to automate reliably and maintain), and strategic alignment (does automating this process support your broader organisational priorities). The sprint focuses on the top three to five from that prioritised backlog. Everything else becomes your automation roadmap for your internal team or a future sprint engagement.
What if one of the flows breaks after the sprint ends?
Every flow we build includes automatic error alerting — so if something stops working, the designated flow owner receives a notification immediately rather than discovering the problem when a downstream process fails. During the 30-day hypercare period we respond to issues quickly. After that, your team has full documentation and the skills to diagnose and fix the flows we built. For organisations that want ongoing support beyond the hypercare period, we offer a monthly automation support retainer.
Can we automate processes that involve systems outside Microsoft 365?
Yes — Power Automate has hundreds of connectors covering the most widely used business systems, including Salesforce, SAP, ServiceNow, Dynamics 365, DocuSign, and many others. Automations that connect to non-Microsoft systems require a premium Power Automate licence, which we identify and scope during discovery. For systems without a native connector, custom connectors can be built using any REST API. We assess the technical feasibility and licence implication of every integration during the discovery phase.
How do we make sure the automation estate stays governed as we build more flows over time?
The governance framework we deliver at the end of the sprint is specifically designed for this. It includes an ownership model for every flow, naming conventions for all future builds, a testing standard for new automations, an environment strategy that separates development from production, and a quarterly review cadence where flow owners confirm their automations are running correctly and still reflect the current process. This framework is the mechanism that prevents a well-built automation estate from quietly deteriorating as the organisation continues to build.
