A company with an existing intranet knew it wasn’t getting the most out of SharePoint. Rather than investing in a new platform, they made a smarter decision — modernize and migrate what they already had.

We redesigned their intranet into a branded, user-centric digital workplace that employees actually want to use.

7
Structured Workshops
2x
User Research Surveys
100%
Branded Experience
1
Unified Digital Workplace

The Challenge

The client’s existing intranet was holding them back — difficult to navigate, hard to maintain, and disconnected from the company’s identity and tools.

  • Existing intranet lacked flexibility and modern user experience
  • Limited alignment with company branding
  • Difficult navigation and content discoverability
  • No clear governance model for content management
  • Inconsistent user experience across departments
  • Limited engagement from employees

Before & After

Before

  • Limited customization and branding
  • Content difficult to navigate and maintain
  • Disconnected information and tools
  • Low employee engagement
  • No structured governance model

After

  • Consistent experience across all departments
  • Centralized access to tools, content, and people
  • Branded interface aligned with company identity
  • Customizable homepage tailored to user needs
  • Improved navigation and content discoverability
  • Structured governance ensuring consistency over time

Our Approach

We took a user-first approach — starting with structured discovery workshops and employee research before designing or building anything. The result was a solution shaped by real needs, not assumptions.

7 Structured Workshops

  • Vision and project alignment
  • Legacy intranet assessment
  • User research and persona definition
  • Information architecture and navigation design
  • Content strategy and governance
  • Migration planning and mapping
  • UX design, branding, and roadmap definition

Employee Research

To ensure the solution addressed real user needs, we conducted targeted surveys:

  • New joiners: Identified onboarding gaps and early friction points
  • Long-term employees: Captured daily usage challenges and improvement opportunities

This ensured the intranet delivered a consistent and intuitive experience for all user groups.

The Solution

We redesigned the intranet as a modern SharePoint digital workplace, focused on usability, branding, and structured content governance.

Employee-Centric Features:

Employee directory for easy internal connectivity, quick links to business-critical applications, company-wide calendars, and a centralized news and communications hub.

Branded Digital Workplace
A modern intranet fully aligned with company branding and design guidelines, delivering a consistent and professional experience across all departments.
Governance-Driven Content
Controlled publishing processes, content lifecycle management, check-in/check-out controls, scheduled releases, and standardized structure across departments.
Customizable Experience
Flexible homepage allowing content personalization, dynamic content sections tailored to user needs, and a scalable structure for future enhancements.

Results & Impact

For the Organization

  • Modern branded intranet aligned with company identity
  • Improved internal communication and content visibility
  • Centralized access to tools, people, and information
  • Established governance model for sustainable content management

For Employees

  • Better informed and connected to company initiatives
  • Easier access to tools and resources
  • Reduced friction in daily workflows
  • Improved engagement and usability across departments

Key Takeaway

By combining user research, thoughtful design, and SharePoint’s native capabilities, we transformed an underutilized intranet into a modern, engaging, and governed digital workplace — maximizing existing investment while delivering measurable business value.

We design solutions people actually use

 

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